Edo State Government, through the Edo State Waste Management Board, has warned waste managers to refrain from serving bills to clients without rendering the required services to them, charging them to be effective in their service delivery to the people.
This was made known by the General Manager of Edo State Waste Management Board, Osadebamen Charles Imariagbe, on Monday, 3rd July 2023, during the presentation of licenses to newly accredited waste managers, at the waste management office complex, Edo State Government House, Benin City.
Imariagbe, who presented the accredited waste managers with the state’s rules and regulations guiding waste management, charged them religiously to adhere to them, as they will not spare defaulters.
He decried waste managers turning their services into a mandatory service charge practice, making payment mandatory to clients whether they render services to them or not, and warned them to desist from such acts of impunity.
Imariagbe states, “The greatest report, the highest frequency of challenges we are getting now, are about serving people bills when you have not worked for them. Waste managers have now turned their services into a service charge payment; whether they render service to clients or not, they serve their bills and expect them to pay for services not rendered.
“You did not work for a client and served him a bill. How do you feel as a human being? Because you are working with an agency called Waste Management Board, do you feel it is your right to serve a bill to a client you did not service? So we are going to be very fierce about that”.
“No waste manager has the right to serve bills where he did not render service. If you cannot go to evacuate their waste in any of the months, do not serve them bills for that month. It would be best if you only served bills the month you render service to them,” he added.
Imariagbe further warned waste managers to desist from arbitrary increases in tariffs without the knowledge of the Board and admonished them to stick to the zones allocated to them.
On his part, the Head of the Commercial Department, Sanitarian Martins Akhigbe, urged the waste managers to create close customer working relationships with their clients to enable seamless business transactions related to waste management in their various catchment areas.
The ceremony’s climax was the presentation of licenses to the following waste management companies; Barry’s Global Multination Ltd., Vatraob Resources & Logistic Ltd., Milano Environmental Services Nig. Ltd., Stevlyn Global Resources and Hamason Global Services Ltd.