WhatsApp experiences 2-hr global outage, complaints pour in

The most renowned and widely used instant messaging application worldwide, WhatsApp, experienced around 2 hours of outage on October 25, 2022. In light of this situation, Millions of users across Nigeria found themselves unable to send or receive messages.

In Nigeria, the people noticed outage of the Meta-owned instant messaging service, WhatsApp, a few minutes after 8:00 AM on Tuesday, October 25, 2022.

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Although the parent company of WhatsApp, Meta, resolved the downtime issue in under two hours.

Meanwhile, DownDetector, an online platform which provides users with real-time information about the status of various websites and services, declared that it had received more than 80,000 complaints about the outage within the first hour.

The engineers and software developers have restored services of the Meta-owned messaging app. However, this is not the first instance when the application crashed or stopped working unannounced on a global scale. According to some sources, this outage was not limited to Nigeria. It also affected other nations such as UAE, India, etc. Users tried accessing the app but soon found they could not send or receive messages.

WhatsApp boasts over two billion monthly active users and has become a mainstay for messaging in many countries.

According to the META headquarters, the engineers and the team were aware of the issue. They worked to solve it as quickly as possible. The Shares of WhatsApp-parent Meta Platforms fell by almost 0.7% to $US128.85 in premarket trading after the outage.

For the Indian markets, the outage of WhatsApp has come at the time of festivals. At this time the usage and traffic on the instant messaging app are even denser than usual days.

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People use the messaging application to interact with friends, families and even business associates. In light of this situation, the untimely outage of WhatsApp for such a long period can cause losses and problems for the involved parties.

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